Contact Us
Need help with your promotional exam prep, have questions about our platform, or want to discuss agency solutions? We're firefighters helping firefighters—and we're here to support you.
Get in Touch
FiredUp is 100% owned and operated by active, full-time firefighters. We understand the challenges of studying for promotional exams while working shifts, raising families, and maintaining training. We're dedicated to supporting our firefighting community with top-notch service and resources.
Whether you have questions about our platform, need technical support, want to request a new book, or are interested in agency pricing, our team is here to help. We typically respond within 24 hours.
Live Chat
The fastest way to reach us. Click the chat button in the bottom-right corner of any page for real-time support.
Email Us
Send us an email anytime. We monitor our inbox regularly and will get back to you within 24 hours.
support@firefighterpromotion.comQuick Links
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Response Time
We're active firefighters, so we're often on shift—but we check messages regularly and typically respond within 24 hours.
Looking for Agency Solutions?
We offer custom solutions for fire departments and agencies, including bulk licensing, custom question sets based on your SOGs, and administrative dashboards. Contact us to discuss how FiredUp can support your department's promotional testing program.