Terms of Service

Last Updated: April 21, 2025
Welcome to FiredUp Firefighter Promotional Exam Prep! Please read these Terms of Service ("Terms") carefully before using our Service. By accessing or using our website, you agree to be bound by these Terms and all policies referenced herein, including our Privacy Policy. If you do not agree, you may not use the Service.

Overview

This website is operated by FiredUp Firefighter Promotional Exam Prep, LLC ("FiredUp," "we," "us," or "our"), based in Reno, Nevada. FiredUp offers an online platform for professional firefighters to create custom quizzes for promotional exam preparation, using questions we develop from various sources. By visiting our site or purchasing from us, you engage in our "Service" and agree to these Terms, which apply to all users, including browsers, vendors, customers, and contributors. Any new features or tools added to the Service are also subject to these Terms.

Acceptance of Terms and Eligibility

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province and have the legal capacity to enter this agreement, or that you have consent to allow minor dependents to use the Service under your supervision. The Service is intended for currently employed professional firefighters, primarily in the United States, with potential future international expansion. Users outside the U.S. must comply with local laws. You may not use the Service for illegal or unauthorized purposes, including violating copyright laws.

User Accounts and Security

To access the Service, you must register with accurate, current, and complete information, updating it as needed. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. Notify us at [email protected] of any unauthorized use. Your content (excluding payment information) may be transferred unencrypted over networks to adapt to technical requirements. Account sharing is strictly prohibited; each account is for the original purchaser only. If we suspect account sharing, we may enforce two-factor authentication or terminate your account without refund.

Service Description and License

FiredUp provides subscription-based tools for creating quizzes from our proprietary question bank to aid firefighter promotional exam preparation. We grant you a limited, non-exclusive, non-transferable, revocable license for personal, non-commercial use, subject to these Terms. We strive for accessibility but do not guarantee uninterrupted service. Pricing and features may change without notice.

Book Ownership Requirement

To access and use questions related to specific books on our service, you must comply with the following:
You must own a legitimate copy of the book, purchased from an authorized retailer or publisher.
If you do not own the book, you must purchase it before accessing related questions. We provide links to authorized publishers for your convenience.
Accessing questions without owning the book is strictly prohibited and may result in account suspension or termination.
This requirement is in place to respect copyright laws and support the publishers of the educational materials.
By using our service, you agree to comply with this Book Ownership Requirement.
If we determine that you do not own the required book, we will ban you from our service without a refund.

Intellectual Property and User Submissions

All content on the Service, including but not limited to questions, quizzes, text, software, and other materials (collectively, "Content"), is the exclusive property of FiredUp or its licensors and is protected by United States copyright laws and international treaties. You are granted a limited, non-exclusive, non-transferable license to access and use the Content solely for your personal, non-commercial use in connection with the Service, subject to these Terms.
You are expressly prohibited from:
Copying, reproducing, distributing, transferring, or sharing any Content outside of the Service.
Removing, extracting, exporting, or otherwise attempting to obtain Content from the Service for use outside the platform.
Using any automated means, such as scraping or data mining, to access or collect Content.
Any unauthorized use, reproduction, distribution, or disclosure of the Content is strictly prohibited and may constitute copyright infringement. This includes any attempt to remove or extract questions from the Service to share or post publicly, such as on external websites, forums, or other platforms. FiredUp reserves the right to enforce its intellectual property rights to the fullest extent of the law and to seek all available legal remedies, including but not limited to damages, injunctive relief, and attorney’s fees, in the event of any infringement or unauthorized use of its proprietary Content.
All questions and content provided by our service are original and created by our team. We do not copy, reproduce, or distribute any copyrighted material from third parties without proper authorization. Our content is developed based on our own knowledge, research, and expertise, ensuring that it is unique and does not infringe on any existing copyrights. By using our service, you acknowledge and agree that all content is our original work and that you may not reproduce, sell, or exploit our Content without our prior written permission.
By creating quizzes or submitting feedback, ideas, or other content ("Submissions") through the Service, you represent and warrant that your Submissions do not infringe upon the intellectual property rights of any third party. You grant FiredUp a perpetual, worldwide, royalty-free, irrevocable license to use, modify, reproduce, distribute, and display such Submissions for our business purposes, as permitted by applicable law. We are not obligated to keep Submissions confidential, compensate you for them, or respond to them.

Subscriptions and Payments

FiredUp offers monthly subscriptions, billed automatically via Stripe until canceled. Cancel via your account or by emailing [email protected], with access continuing until the billing period ends. We reserve the right to refuse or limit orders. Legacy "Lifetime Access" plans are honored for the lifetime of FiredUp’s operation, terminating if we close, with no refunds. Lifetime users have fewer retention rights than monthly subscribers. You must provide accurate billing information and update it as needed. Payments are processed by Stripe; we store only the last 4 digits of your card and data required by Laravel Spark 5.0.

Data Retention and Deletion

We aim to retain your quizzes as long as possible. Active monthly subscribers’ content is preserved during their subscription where feasible. For non-subscribers or lifetime access users, we may delete quizzes to optimize database efficiency, with no liability for loss of content.

Accuracy and Timeliness of Information

Information on the Service is for general use and may not be accurate, complete, or current. It should not be your sole basis for decisions without consulting more reliable sources. Historical information is for reference only. We may correct errors or omissions without notice and have no obligation to update content unless required by law.

Third-Party Tools and Links

We may provide third-party tools or links "as is" without warranties or control. Your use of such tools or sites is at your own risk, and we are not liable for any resulting damage. Review third-party terms and policies.

Prohibited Uses

You may not use the Service for unlawful purposes or to:
Infringe intellectual property rights
Upload viruses or malicious code
Solicit or perform unlawful acts
Harass, defame, or discriminate
Spam, phish, or scrape
Violations may result in immediate termination of your access.

Disclaimers and Affiliation

The Service is provided "as is" without guarantees of uninterrupted access, accuracy, or exam success. We do not warrant that practice material matches real exams. FiredUp is not affiliated with Fire Protection Publications or the International Fire Service Training Association. Use is at your sole risk.

Limitations of Liability

FiredUp, its affiliates, and agents are not liable for any direct, indirect, incidental, or consequential damages, including lost profits or data, arising from your use of the Service, to the maximum extent permitted by law. Liability is limited where exclusions are not allowed.

Indemnification

You agree to indemnify and hold harmless FiredUp, its officers, employees, and agents from claims, damages, or expenses, including legal fees, due to your breach of these Terms or violation of third-party rights.

Termination

We may terminate your access at our discretion, without notice, for any reason, including breaches. You may terminate by ceasing use or notifying us. Obligations prior to termination survive.

Entire Agreement and Severability

These Terms, with referenced policies, constitute the entire agreement between you and FiredUp, superseding prior agreements. If any provision is unenforceable, it will be severed, and remaining provisions remain valid.

Governing Law

These Terms are governed by the laws of Nevada and the United States. Disputes are subject to the exclusive jurisdiction of Reno, Nevada courts.

Changes to Terms

We may update these Terms by posting revisions here. Continued use after changes constitutes acceptance. Check this page periodically.

Contact Us

For questions, contact us at [email protected].
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