Terms of Service

This website is operated by FiredUp Firefighter Promotional Exam Prep, LLC ("FiredUp," "we," "us," or "our"), based in Reno, Nevada. FiredUp offers an online platform for professional firefighters to create custom quizzes for promotional exam preparation, using questions we develop from various sources. By visiting our site or purchasing from us, you engage in our "Service" and agree to these Terms, which apply to all users, including browsers, vendors, customers, and contributors. Any new features or tools added to the Service are also subject to these Terms.

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province and have the legal capacity to enter this agreement, or that you have consent to allow minor dependents to use the Service under your supervision. The Service is intended for currently employed professional firefighters, primarily in the United States, with potential future international expansion. Users outside the U.S. must comply with local laws. You may not use the Service for illegal or unauthorized purposes, including violating copyright laws.

To access the Service, you must register with accurate, current, and complete information, updating it as needed. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. Notify us at [email protected] of any unauthorized use. Your content (excluding payment information) may be transferred unencrypted over networks to adapt to technical requirements. Account sharing is strictly prohibited; each account is for the original purchaser only. If we suspect account sharing, we may enforce two-factor authentication or terminate your account without refund.

FiredUp provides subscription-based tools for creating quizzes from our proprietary question bank to aid firefighter promotional exam preparation. We grant you a limited, non-exclusive, non-transferable, revocable license for personal, non-commercial use, subject to these Terms. We strive for accessibility but do not guarantee uninterrupted service. Pricing and features may change without notice.

All content, including questions, quizzes, text, and software, is owned by FiredUp or its licensors and protected by U.S. copyright laws. We develop questions from sources that may include copyrighted material, but we do not host or distribute such material directly and do not condone infringement. You may not reproduce, sell, or exploit our content without written permission. By creating quizzes or submitting feedback, ideas, or other content ("Submissions"), you grant FiredUp a perpetual, worldwide, royalty-free license to use, modify, and distribute such Submissions for our business purposes, as permitted by U.S. law. We are not obligated to keep Submissions confidential, pay for them, or respond to them.

FiredUp offers monthly subscriptions, billed automatically via Stripe until canceled. Cancel via your account or by emailing [email protected], with access continuing until the billing period ends. We reserve the right to refuse or limit orders. Legacy "Lifetime Access" plans are honored for the lifetime of FiredUp’s operation, terminating if we close, with no refunds. Lifetime users have fewer retention rights than monthly subscribers. You must provide accurate billing information and update it as needed. Payments are processed by Stripe; we store only the last 4 digits of your card and data required by Laravel Spark 5.0.

We aim to retain your quizzes as long as possible. Active monthly subscribers’ content is preserved during their subscription where feasible. For non-subscribers or lifetime access users, we may delete quizzes to optimize database efficiency, with no liability for loss of content.

Information on the Service is for general use and may not be accurate, complete, or current. It should not be your sole basis for decisions without consulting more reliable sources. Historical information is for reference only. We may correct errors or omissions without notice and have no obligation to update content unless required by law.

We may provide third-party tools or links "as is" without warranties or control. Your use of such tools or sites is at your own risk, and we are not liable for any resulting damage. Review third-party terms and policies.

You may not use the Service for unlawful purposes or to:

Violations may result in immediate termination of your access.

The Service is provided "as is" without guarantees of uninterrupted access, accuracy, or exam success. We do not warrant that practice material matches real exams. FiredUp is not affiliated with Fire Protection Publications or the International Fire Service Training Association. Use is at your sole risk.

FiredUp, its affiliates, and agents are not liable for any direct, indirect, incidental, or consequential damages, including lost profits or data, arising from your use of the Service, to the maximum extent permitted by law. Liability is limited where exclusions are not allowed.

You agree to indemnify and hold harmless FiredUp, its officers, employees, and agents from claims, damages, or expenses, including legal fees, due to your breach of these Terms or violation of third-party rights.

We may terminate your access at our discretion, without notice, for any reason, including breaches. You may terminate by ceasing use or notifying us. Obligations prior to termination survive.

These Terms, with referenced policies, constitute the entire agreement between you and FiredUp, superseding prior agreements. If any provision is unenforceable, it will be severed, and remaining provisions remain valid.

These Terms are governed by the laws of Nevada and the United States. Disputes are subject to the exclusive jurisdiction of Reno, Nevada courts.

We may update these Terms by posting revisions here. Continued use after changes constitutes acceptance. Check this page periodically.

For questions, contact us at [email protected].