Privacy Policy
Last Updated: March 28, 2025
Welcome to FiredUp Firefighter Promotional Exam Prep! This Privacy Policy explains how FiredUp Firefighter Promotional Exam Prep, LLC ("FiredUp," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website and services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.
Welcome to FiredUp Firefighter Promotional Exam Prep! This Privacy Policy explains how FiredUp Firefighter Promotional Exam Prep, LLC ("FiredUp," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website and services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.
Information We Collect
We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information"). This includes:
Account Information: When you create an account, we collect your name, email address, and password.
Payment Information: If you subscribe to our services, we collect payment details, such as credit card information, through our payment processor, Stripe. We do not store full payment card details on our servers.
Usage Data: We collect information about your interactions with the Service, including IP address, browser type, device information, and pages visited.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content.
Communications: If you contact us, we may keep a record of that communication.
We do not collect personal information from third parties unless you direct us to do so (e.g., through social media logins, if applicable).
How We Use Your Information
We use your information to:
Provide and maintain the Service, including processing transactions and managing your account.
Improve and personalize your experience, such as by tailoring content to your preferences.
Communicate with you, including sending service-related notices and responding to inquiries.
Analyze usage patterns to enhance our Service and develop new features.
Comply with legal obligations and protect our rights and the rights of others.
Sharing of Information
We may share your information with:
Service Providers: Third-party vendors who assist us in operating the Service, such as payment processors and hosting providers. These providers are bound by confidentiality agreements and are not permitted to use your information for other purposes.
Legal Compliance: When required by law, such as in response to a subpoena or court order, or to protect our rights, property, or safety, or that of others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We do not sell your personal information to third parties.
Data Security
We implement industry-standard security measures to protect your information, including encryption, access controls, and secure servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
Access and receive a copy of your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to certain exceptions.
Object to or restrict certain uses of your information.
Opt-out of marketing communications.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Authenticate users and prevent fraudulent use.
Remember your preferences and settings.
Analyze site traffic and usage patterns.
Deliver personalized content and advertisements.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Service.
Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
International Transfers
Your information may be transferred to and processed in countries other than your own, including the United States, where our servers are located. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].